At TalkingCart (alongside our affiliates, often referred to as "we", "our", or "us"), we hold your privacy in high regard and strive to safeguard any details we receive from or about you. This Privacy Policy outlines how we handle Personal Information acquired from or about you while you utilize our website and services (collectively known as "Services"). Please note that this Privacy Policy is not applicable to content that we process on behalf of our business offering customers, such as our API. That data is managed under our customer agreements that cover access to and use of these offerings.

To understand how we collect and utilize training information for developing our language models that power ChatGPT and other Services, along with your options regarding that information, kindly refer to this help center article.

1. Personal information we collect

We gather information that, when used alone or combined with other information in our possession, could identify you (known as "Personal Information") as follows:

Personal Information You Provide:

Should you create an account to use our Services or communicate with us, we may gather your Personal Information as follows:

Personal Information We Receive Automatically From Your Use of the Services:

As you visit, use, and interact with our Services, we may obtain the following details about your visit, use, or interactions, referred to as "Technical Information":

3. Sharing of personal information

There might be circumstances in which we need to share your Personal Information with third parties, without further notifying you, unless mandated by law:

4. Your rights

Depending on your location, individuals in the EEA, the UK, and worldwide may have certain statutory rights regarding their Personal Information. For instance, you may have the right to:

You can exercise some of these rights via your TalkingCart account. If you cannot exercise your rights through your account, please send your request to talkingcarts@gmail.com.

A note about accuracy:

Services such as ChatGPT generate responses by analyzing a user’s request and predicting the next most likely words to appear in the response. In some instances, the most probable next words might not be the most factually accurate. Therefore, you should not depend on the factual accuracy of our models' output. If you observe that ChatGPT's output contains factually inaccurate personal information about you and you want us to correct the inaccuracy, you may submit a correction request to talkingcarts@gmail.com. Given the technical complexity of how our models operate, we might not be able to correct the inaccuracy. In that scenario, you can request that we remove your personal information from ChatGPT’s output by filling out this form.

For information on how to exercise your rights concerning data we've gathered from the internet to train our models, kindly refer to this help center article.

5. Privacy Rights for California Residents

The table below provides further details about how we disclose Personal Information. You can find more information about the Personal Information we gather in the section titled "Personal information we collect" above, our usage of Personal Information in the section titled "How we use personal information" above, and our retention of personal information in the section "Security and Retention" below.

As allowed by law and subject to applicable exceptions, California residents have the following privacy rights regarding their Personal Information:

We do not sell or share Personal Information as defined by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act. We also do not process sensitive personal information for the purposes of inferring characteristics about a consumer.

Exercising Your Rights. California residents can exercise their CCPA privacy rights by sending their request to talkingcarts@gmail.com.

Verification. To protect your Personal Information from unauthorized access, modification, or deletion, we may require you to confirm your credentials before submitting a request to know, correct, or delete Personal Information. If you don't have an account with us, or if we suspect fraudulent or malicious activity, we may ask for additional Personal Information and proof of residency for verification. If we can't verify your identity, we won't provide, correct, or delete your Personal Information.

Authorized Agents. You may submit a rights request through an authorized agent. If you do, the agent must provide signed written permission to act on your behalf, and you may also need to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to talkingcarts@gmail.com.

6. Minors

Our Service is not designed for children under the age of 13. TalkingCart does not knowingly collect Personal Information from children under 13 years of age. If you believe that a child under the age of 13 has provided Personal Information to TalkingCart through the Service, please email us at talkingcarts@gmail.com. We will investigate any notification and, if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have consent from your parent or guardian to use our Services.

7. External Website Links

Our Service might include links to other websites that are not managed or controlled by TalkingCart, this includes various social media services ("Third Party Sites"). The data that you share with these Third Party Sites will be managed according to their specific privacy policies and terms of service, not by this Privacy Policy of ours. The provision of these links does not suggest our endorsement or that we have scrutinized these sites. We advise that you contact the Third Party Sites directly to understand their privacy practices and policies.

8. Safeguarding and Retention of Information

We make use of commercially viable technical, administrative, and organizational safeguards to protect your Personal Information both online and offline from theft, misuse, and unauthorized access, disclosure, alteration, or destruction. Nonetheless, please be aware that no internet or email transmission is entirely secure or error-free. Especially, emails sent to or from us may not be secure. Consequently, you should carefully consider what information you send to us through the Service or email. Additionally, we cannot be held accountable for any bypassing of privacy settings or security measures present on the Service or third-party websites.

We will hold onto your Personal Information only as long as is necessary to offer our Service to you, or for other legitimate business purposes such as settling disputes, ensuring safety and security, or fulfilling our legal obligations. The length of time we retain Personal Information is determined by various factors, such as the volume, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our reason for processing the information, and any legal requirements.

We may also anonymize or de-identify your Personal Information (so it cannot be linked back to you) for research or statistical purposes, as stated above. In such instances, we may utilize this information indefinitely without further notification to you.

9. International Users

By utilizing our Service, you acknowledge and accept that your Personal Information will be transferred from your location to our facilities and servers in the United States.

For users in the EEA, UK, or Switzerland:

Legal Basis for Processing. The legal grounds on which we process your Personal Information include:

EEA and UK Representative. We have designated VeraSafe as our representative in the EEA and UK for data protection matters. You can get in touch with VeraSafe regarding matters related to Personal Information processing through this contact form.

Data Transfers. Where necessary, we will utilize suitable safeguards for transferring Personal Information outside of the EEA, Switzerland, and the UK. We will only transfer Personal Information as per a legally valid transfer mechanism.

Data Controller. For the purposes of the UK and EU General Data Protection Regulation 2018, our data controller is SKILLROYALE Inc located at 16192 Coastal Hwy, Lewes, DE 19958, United States.

10. Updates to the Privacy Policy

We may modify this Privacy Policy at any time. When we do, we will publish an updated version on this page unless a different form of notice is required by the applicable law. By continuing to use our Service or supplying us with Personal Information after we have posted an updated Privacy Policy, or notified you otherwise, you agree to the updated Privacy Policy.

11. Getting in Touch

Please get in touch with our support team if you have any inquiries or issues not already addressed in this Privacy Policy.